After starting his career in project management on international microfinance topics, Lucas discovered the world of CRM and would never leave it. After a position as CRM Manager, he joined a startup specialized in teleconsultation to manage all the company's CRM issues and Sales operational processes. He then joined the operations department of a startup with a wider field of action (Data, OPS, Sales, Marketing). Lucas joined in Residence to create Sales Ops in Residence to support companies with all their Sales Ops needs (but also in Rev Ops and CRM Management).